U.S. Orders
Import Tariff Coverage – U.S. Customers
We understand that recent changes to U.S. import regulations may result in import tariffs for some orders. Cameras generally do not fall under these new tariff rules, but there is a small chance that U.S. Customs may still apply a charge. To ensure a worry-free experience, we are happy to cover any eligible import tariff costs for cameras purchased directly from us.
What We Cover
- Import tariff charges applied by U.S. customs on cameras purchased from our website
- Coverage applies to tariffs only (does not include sales tax, brokerage fees, or shipping carrier handling fees)
How to Receive a Refund
- Complete your purchase as usual.
- If an import tariff is charged upon delivery, please email us:
- A copy of the official tariff or customs charge receipt
- Your order number
- Send the information to: info@nightskycamera.com
Refund Process
- Once verified, the tariff amount will be refunded to the original payment method used for the purchase.
- Refunds are issued for the exact tariff amount charged, in the same currency as the original payment.
- Please allow a few business days for processing after approval.
Additional Notes
- This offer applies only to U.S. customers.
- The request must be submitted within one month after delivery.
- We reserve the right to decline requests that do not include valid documentation.
If you have any questions, feel free to contact us – we’re always happy to help.