Terms and Conditions
Terms and Conditions
We provide a 3-month warranty on modification services and parts. All modified camera bodies are professionally serviced and fully tested before shipping and comply with our service standards. The warranty does not cover any parts of the camera except those altered or added by the company during the modification process. Warranty does not include the normal wear, accidental damage, or inappropriate use of products. Warranty does not cover used camera gear.
All purchases are final, and the payments are non-refundable.
Please inspect and test your ordered item upon receipt. If, at that time, any damage is noticed or if the item does not work as intended, please contact us immediately with details so we can evaluate the situation and take appropriate measures to deal with the issue. Do not ship the item back to us without first contacting us and receiving instructions: all returns must be approved by the company prior to shipping the item back.
Please be advised that as the company performs any modification services on the camera gear, any existing warranty from the original manufacturer will become void.
The customer is responsible for the shipping costs associated with shipping the item back to us. The item must be shipped back to us using a shipping method with tracking. You are responsible for acquiring additional insurance and for any loss or damage that may occur during shipment to us.
The return item must be in its original condition and packaging with all accessories included.
Customs charges and taxes may be applied to international orders during delivery as these amounts are beyond our control. Please note that by ordering anywhere outside Canada you agree to accept all charges that may be imposed on your shipment.
We offer global shipping services. We understand the importance of delivering our products to customers in various parts of the world, but factors beyond our control such as regulatory requirements, customs restrictions, and unreliable postal services in certain countries may hinder successful deliveries.
By your use of this website, you agree to indemnify and hold the company and its employees harmless from and against any loss, damage, liability, or claim by any third party due to your use of the company services.